Hurrah! Magnatune is mostly back to working now.
Here is a complete list of the things that I know are not working, which isn't very long:
1) podcasts are not available, and are not currently being built
2) audio streams for Second Life are not currently available
3) shoutcast radio stations (i.e., listening from iTunes radio) is not working.
While I do want to get these things working, they're all lower priority for me.
IMPORTANT: If you find something that isn't working, that isn't on this list, please DO post a comment here and I'll get to it right away. If you put your email address in the comment (it isn't posted publicly) I'll let you know via email when it's fixed.
No data was lost because of the problems or downtime.
Thanks for your patience!
-john
Going to:
http://magnatune.com/today/
produces a directory listing.
Thanks for getting so much working again so quickly. As someone who has rebuilt a few servers over the years, I know how much work you've done.
Posted by: Matthew Dixon Cowles | November 07, 2013 at 06:00 PM
I submitted music 3 weeks ago that was still "unlistened". Now while trying to check the status, my e-mail login was not recognized.
Should I just resubmit?
Thanks!
Posted by: Ian | November 08, 2013 at 02:42 AM
Two items:
- https is not working
- Front page is not showing the latest blog entry
Posted by: Stephen Gilbert | November 08, 2013 at 05:17 AM
re: what backup software do we use? It's http://backuppc.sourceforge.net/
Posted by: John from Magnatune | November 08, 2013 at 07:30 AM
re: I submitted music 3 weeks ago that was still "unlistened". Now while trying to check the status, my e-mail login was not recognized. Should I just resubmit?
No, I should be able to find the submission db and restore it. Working on this now...
re: https is not working
We never officially supported https and the site didn't work right with it (lots of https warnings, and some broken graphics, I'd think) so I'm not sure this is something I'll bring back.
re: front page blog entry
Thanks, fixing that now.
-john
Posted by: John from Magnatune | November 08, 2013 at 07:33 AM
The member hifi playlists (individual albums and favorites) seem to be missing or broken.
Posted by: Kevin | November 08, 2013 at 10:02 AM
I can access without problem using Chrome and Firefox. MSIE 11 loads any track (by default or as specified with a user click) but doesn't progress beyond the first second. It just stays at 1 second. Not sure what's up with that.
Posted by: James Goodner | November 11, 2013 at 07:38 AM
Still unable to get my iPad Magnatune to sign in to my membership to stop the annoying voiceovers. :(
Posted by: Juan Herena | November 11, 2013 at 07:24 PM
Home page blog still on the old post, not this one.
Posted by: Jared Rimer | November 12, 2013 at 08:15 AM
Podcasts are being generated, but getting an error by itunes. The post says they aren't being generated but i think they are. Thought I'd pass this along.
Posted by: Jared Rimer | November 13, 2013 at 07:55 PM
re: podcasts -- they're being generated, but the specialized web server that provides the feed isn't yet up. The special server is bandwidth limited so that the podcasts downloads, which happen all at once, don't blow us out of the water
re: ipad login -- a few people have reported this, and I should get it fixed this weekend. Sorry about that!
re: msie11 - I've confirmed that bug here as well and will hopefully be able to find a fix
re: hifi playlists - will fix shortly
Sorry about the troubles -- there are so many little features at Magnatune, with 10 years of history, that it's hard to get them all sorted at once.
-john
Posted by: John from Magnatune | November 14, 2013 at 09:43 AM
Thats why we're here to help. It seems that I can get to the ambient podcast now, so I'll run itunes and see if it downloads my list of podcasts now. I went through the downloads page, although that RSS feed says 60 minutes while the downloads should be 120 minutes minimum. A small thing but wanted to mention it anyway. Hopefully we'll get some new music soon, my program features the music I like, and we haven't had any new music in awhile, but who'd blame you with this massive server issue we experienced? Maybe will have a boat load when all of this is fixed.
Posted by: Jared Rimer | November 17, 2013 at 09:16 AM
Hi Jared -
Yep, I do have the podcast server working again, but at the moment it's just the free podcasts that are available, not the pay (commercial free and 2h long). That's soon on my list, after the ipad/iphone/android login issues.
I'm still working on the new-release build process. That's taking a lot more time than I'd like, but partially that's because I'm upgrading to the newest software at each point (ie, for every audio format) and lots of things are breaking due to version upgrades. Still... I feel I'm about 80% there, and then we'll get new releases out again.
I didn't mention the food poisoning from the wild mushrooms sold at the Farmer's market .... (grin)... wasn't able to work for about a week, but I'm ok again since yesterday.
john
Posted by: John from Magnatune | November 17, 2013 at 09:39 AM
The feature I miss the most from the old website is the ability to listen to all popular tracks in one big list without having to jump between albums. Same with tracks across genres, collections, etc. Will that feature be making a comeback anytime soon?
Posted by: Moe | November 18, 2013 at 01:17 AM
re: listen to all popular tracks in one big list
Yes, Moe, absolutely that feature is coming back.
Posted by: John from Magnatune | November 18, 2013 at 09:57 AM
Podcasts are still not working. Only got one ambient podcast, the ones I'm subscribed to aren't here, and that ambient podcast was the hour long like john had indicated. The electronica feed seems to be broken on the downloads section, but haven't received anything since the successful 11/13 ambient one.
Posted by: Jared Rimer | November 22, 2013 at 08:05 AM
Off Topic: I just signed up to loudr (probably because I was tricked into it?) when I saw that: http://imgur.com/zIOjbZN It's an option for:
"
Email me when new albums are released
We'll send you an email as soon as any of the artists you are following release a new album.
"
That seems to be handy. Would it be feasible for Magnatune to get such a feature?
Posted by: panzi | November 22, 2013 at 10:39 AM
re: Panzi
Yes, I'm planning on adding a much smarter newsletter feature, where people can check-box what they're interested in. For instance, it could email people when a new album by an artist on their favorites is available.
-john
Posted by: John from Magnatune | November 23, 2013 at 11:05 AM
Song of the day is back! Yay!
Posted by: KellyM | November 24, 2013 at 02:02 AM
Hi, Magnatune has also stopped working in Clementine. Is this also related to the server crash? My main method of listening to music from my Magnatune account is via the Clementine player.
cheers,
guangling
Posted by: guangling | November 26, 2013 at 11:22 PM
ok, nevermind my previous post. It seems Clementine had a recent update and the new version requires you to sign in to Magnatune from the preferences window. Clementine users, beware :)
Hope this message helps others,
guangling
Posted by: guangling | November 28, 2013 at 09:48 AM
>> Moe: The feature I miss the most from the old website is the ability to listen to all popular tracks in one big list without having to jump between albums …
>> John: Yes, Moe, absolutely that feature is coming back.
Hi John. It's been almost 10 months since I asked that question and you gave that answer. Any hope of that feature ever making it back? I used to log into Magnatune almost daily, but now I almost never do since the website was redesigned and that feature was taken away.
P.S. Not sure if it would make any difference, but I'm a lifetime subscriber.
Posted by: Moe | September 16, 2014 at 10:25 PM